Refund policy
Effective Date: July 2026
Thank you for shopping with Thoughts N Finds.
Because each product is made to order specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Email: support@thoughtsnfinds.com
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If approved, we will gladly replace the item or issue a refund at no additional cost.
Lost Packages
If your tracking indicates your package was delivered but you have not received it, please contact the shipping carrier first. If additional assistance is needed, please reach out to us.
Cancellations
Orders begin production shortly after they are placed. Because of this, orders cannot be canceled once production has started.
If you have questions, we're always happy to help.
Thank you for supporting Thoughts N Finds.