Refund policy


Effective Date: July 2026

Thank you for shopping with Thoughts N Finds.

Because each product is made to order specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Email: support@thoughtsnfinds.com

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

If approved, we will gladly replace the item or issue a refund at no additional cost.

Lost Packages

If your tracking indicates your package was delivered but you have not received it, please contact the shipping carrier first. If additional assistance is needed, please reach out to us.

Cancellations

Orders begin production shortly after they are placed. Because of this, orders cannot be canceled once production has started.

If you have questions, we're always happy to help.

Thank you for supporting Thoughts N Finds.